Loans Administrator

Job Introduction

Loans Administrator – Start Your Career in Motorcycle Finance
Location: SuperBike Factory, Macclesfield
Full-Time | Entry Level
 Salary: 

Are you organised, detail-focused, and great with people? SuperBike Factory is looking for a Loans Administrator to join our busy finance team in Macclesfield. This is an ideal opportunity if you're starting out in finance or admin and want to join a fast-paced, supportive environment where no two days are the same.

Who We Are:

SuperBike Factory is Europe’s largest used motorcycle retailer, with over 3,000 bikes in stock and six locations across the UK. Since 2010, we’ve built a business powered by passion, performance, and customer experience. Our finance and admin teams are key to making everything run smoothly—from first enquiry to final payout.
 

What You’ll Be Doing:

• Processing Loan Applications: Submit accurate finance proposals to our panel of lenders on behalf of customers.
• Handling Documentation: Issue finance paperwork and follow up to ensure it’s completed and returned on time.
• Working with Lenders: Build great relationships with finance providers and support them with any queries.
• Customer Service: Guide customers through the finance process, keeping them informed and supported throughout.
• Cross-Team Coordination: Liaise with sales, customer service, and booking-out teams to ensure a smooth journey for every customer.
• Compliance & Accuracy: Ensure all paperwork meets regulatory and internal standards.
• Payout Processing: Assemble completed finance packs and send them for final payout.

What We’re Looking For:

Experience & Background:

• Previous admin or finance experience is helpful, but not essential
• Experience in a fast-paced, customer-facing role is a plus
• GCSEs (or equivalent) including Maths and English

Skills & Attributes:

• Strong attention to detail—accuracy matters when handling finance documents
• Excellent communication—both written and verbal
• Able to multitask and stay organised under pressure
• Confident working with customers and external partners
• Self-motivated and proactive with a team-first mindset

What You Can Expect:

• A supportive, office-based role in our Macclesfield HQ
• Fast-paced work environment with regular customer interaction
• Full training and support to help you succeed
• Flexible working hours during peak periods
• Clear progression routes into more senior roles or finance qualifications

Some of the benefits you’ll receive:

• Netflix Membership
• Gymflex Benefit
• Group Life Assurance
• 15% Staff Discount on Accessories
• Staff Discounts on bikes
• Cycle to Work Scheme
• Bereavement support, Critical illness support, Legal support, Fitness plans & nutrition advice, Physiotherapy & Mental Health Consultation, 24/7 Employee Doctor Help Line
• Enhanced Maternity or Paternity leave and enhanced sickness pay

Looking to grow your skills in a busy, friendly team and get your foot in the door of the motorbike finance world? Apply today and start your journey with SuperBike Factory.